Contact information

 

Last updated: March 5, 2026

If you have any questions about your order, our products, or our policies, please feel free to contact us.

Business Name: Lu’la
Email: contact.lulaa@gmail.com
Location: Sydney, Australia

The best way to reach us is by email, and we aim to respond to all enquiries within 24–48 business hours. Please include your order number and full name in your message if your enquiry relates to an existing order so we can assist you as quickly as possible.

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (AEDT)

Enquiries sent outside of these hours will be responded to on the next business day.